SUPER MARIO DIAGNOSTICS LLC ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information provided through our website forms and in the context of our services. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We collect and process the following personal information for the purpose of conducting business and providing our services:
Name: We collect your full name to address you properly.
Email Address: We collect your email address to communicate with you regarding our services or inquiries.
Physical Addresses: We collect your physical addresses to fulfill orders or deliver services.
Photos/Videos: We may take photos/videos of the jobs we perform, and you agree to the use of these photos/videos for marketing purposes.
Vehicle Information: We may collect information regarding vehicle symptoms, testing, and repair procedures.
How We Use Your Information
We use the collected information for the following purposes:
Communication: We may use your email address to send you important information regarding your inquiries or services.
Order Fulfillment: We use your physical addresses to deliver products or services related to your business transactions with us.
Marketing: With your consent, we may use photos/videos of the jobs we perform, as well as vehicle symptoms, testing, and repair procedures, for training and instructional purposes. By using or employing our services, you, the client, consent to the use of the photo/video taken by us, as well as vehicle symptoms, testing, and repair procedures for training and instructional purposes. This could include internal training sessions, educational materials, sharing best practices within our industry, or external training sessions conducted by our organization.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once our business engagement concludes, your information will be securely deleted from our records. However, photos/videos and vehicle-related information used for training and instructional purposes may be retained unless you request their removal.
Information Sharing and Disclosure
We do not share your personal information with third parties, except for the purpose of conducting business with you or as required by law. Photos/videos and vehicle-related information used for training and instructional purposes may be shared internally within our organization or externally for educational purposes.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Your Rights
You have the right to:
Access: You can request details of the personal information we hold about you.
Rectification: If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.
Erasure: You can request the deletion of your personal information from our records.
Contact Us
If you have any questions or concerns about our Privacy Policy, how we handle your data, or if you want to request the removal of photos/videos and vehicle-related information used for training and instructional purposes, please contact us at MARIO@SMDIAG.COM.
